Legal
Privacy Policy
Last updated: June 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as name, email address, phone number, and company details when you fill out our contact form, request a quote, or communicate with us. We also collect anonymised usage data through analytics tools to improve our website.
2. How We Use Your Information
We use the information we collect to respond to your enquiries, provide our services, send service-related communications, improve our website and services, and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies
Our website uses cookies to enhance your experience. These include essential cookies required for the site to function, analytics cookies to understand how visitors use the site, and preference cookies to remember your settings. You can disable cookies through your browser settings, though this may affect site functionality.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. For medical billing and healthcare-related services, we maintain HIPAA compliance and use encrypted transmission and storage.
5. Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this policy, or as required by applicable law. Contact form enquiries are retained for 12 months unless a service engagement begins.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request restriction of processing or object to our use of your data. To exercise these rights, please contact us at Info@infonel.in.
7. Third-Party Services
Our website may use third-party services such as Google Analytics, which have their own privacy policies. We are not responsible for the privacy practices of these third-party services.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at Info@infonel.in or write to us at Crown Plaza, 7/18A/2A, Thiruvananthapuram Road, Tuckerammalpuram, Muthur Reddiarpatti, Tirunelveli – 627007, Tamil Nadu, India.